Users’ experience of reading e-books – survey findings

Last year the EODOPEN working group „Delivery formats of digitised material for special needs“ (WG 4) led by the National and University Library of Slovenia (NUK) prepared a survey that aims to capture a broader insight into the reading experience of users and to get information about positive or negative characteristics of devices and formats that support e-books.

The National and University Library of Slovenia conducted two surveys among the users of all fifteen EODOPEN project partners. The aim of the first survey was to get information about the user experience (e-book reading) of e-book readers, while the second one was done to reach and understand the needs of blind and visually impaired e-book users. Besides identifying user’s experience of reading e-books, the objective of the first surveys was to get an overview of advantages and disadvantages of e-book features, usage of different mobile devices and e-book file types.

Both surveys were conducted from April to 30 June 2020. Online questionnaires in ten different languages were disseminated by the EODOPEN partner organisations and their social media channels.